Privacy Policy

Effective Date: 03/07/16

This privacy notice discloses the privacy practices for This privacy notice applies solely to information collected by this website. It will notify you of the following:

  • We do not share your information with anyone.
  • Our website is secured by an SSL Certificate.
  • We collect name, address, phone number and email via our contact forms on our website.
  • To correct the contact information, we have on file please call us at (916) 685-1111
  • Select employees have access to information entered into
  • Policy changes will be updated here as needed, as we make changes the date at the top of the page will be updated.
  • Any concerns over misuse of personal data should be sent to

Information Collection, Use, Sharing

We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.

We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order.

Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.

Your Access to and Control Over Information

You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number on our website:

  • See what data we have about you, if any.
  • Change/correct any data we have about you.
  • Express any concern you have about out use of your data.
  • Have us delete any data we have about you.


We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline. Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your browser, or looking for https at the beginning of the address of the web page. However, Neel’s Heating & Air does not collect such data on our website. While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (such as billing or customer service) are granted access to personally identifiable information. All employees sign a confidentiality agreement. The computers/servers in which we store personally identifiable informational kept are kept in a secure environment. If you feel that we are not abiding by this privacy policy, you should contact us immediately via telephone at (916) 685-1111 or email us at:

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